Rights and obligations of the Seller
- Rights of the Seller
Upon successful registration and approval as a Seller, the Seller is granted authorization to list products and services on the Platform.
The Seller will receive a unique username and password to manage their account and gain access to a dedicated storefront, where they can showcase products and services and interact with Buyers on the Platform.
The Seller will also receive support from Platform staff to effectively utilize available tools and features for product listing and accessing value-added services on the Platform.
Additionally, the Seller has the right to provide feedback and suggestions regarding the Platform’s operations. Any recommendations may be submitted via mail, email, or direct phone contact to the Platform.
- Obligations of the Seller
The Seller is obliged to provide complete and accurate information, including the registered name and address of the business or the full name and residential address of an individual; the business registration certificate number, date of issuance, and issuing authority for businesses, or a tax identification number; as well as a valid phone number or an alternative online contact method to complete the Seller Account registration.
The Seller must ensure their company profile in the storefront is fully completed and accurately updated. The profile must be approved before any products can be listed for sale.
The Seller is fully responsible for the content, images, and information of listed products and services, ensuring that all details are complete, truthful, and compliant with legal regulations. Additionally, the Seller bears legal liability for the accuracy and authenticity of this information.
The Seller must provide business-related information upon request from competent state authorities for e-commerce statistical purposes. Furthermore, the Seller must comply with all applicable laws and regulations concerning payments, advertising, promotions, intellectual property protection, consumer rights, and tax obligations.
The Seller is responsible for all content posted on the Platform and must safeguard the security of their account, password, and registered email. In the event of unauthorized access, misuse, or security breaches, the Seller must immediately notify the Platform to facilitate coordinated resolution.
The Seller is obligated to cooperate with the Platform by providing transaction and product information to assist in resolving disputes between Buyers and Sellers. If there is conclusive evidence that the Seller is at fault, they must compensate the Buyer for any resulting damages.
The Seller commits not to use the Platform’s services for illegal activities, including but not limited to fraud, sabotage, virus distribution, speculation, market manipulation, counterfeit trading, or any actions that compromise the Platform’s system and reputation. Any violations will result in legal liability.
The Seller is strictly prohibited from modifying, copying, distributing, or reselling the Platform’s services to third parties without prior authorization. Additionally, the Seller must not engage in any actions that harm the Platform’s reputation, such as inciting conflicts among members, using fake accounts, or spreading false or misleading information about the Platform